 STARLITE WHOLESALE FAVORS
by Starlite Weddings & Occasions
Starlite Wholesale Favors is a wholesale special occasions favors designer and distributor dedicated to the success of today's online retailer and traditional brick-and-mortar retailers.
Our Registered Wholesale Customers receive the following benefits:
No Order Minimums!
With the exception of personalized items for which there is a minimum quantity requirement per order (due to the personalized nature of the item which requires setup, customization), any of our items may be ordered in any quantity and as low as just "1" (one) UNIT (unit may be a dozen, set of 16, etc. depending on the item)
This means your customers can indeed order a sample of an item before they commit to a large order.
Product Photos and Product Descriptions
Easy and Fast Set-up of your store with our product photos (right-clickable for copying) and product descriptions to get you started fast!
Fast Order Processing
Most items ship within less than 3 business days and personalized items within 3 to 5 business days!
We use UPS Ground as the standard shipping method for all orders. UPS expedited services are available - please contact us for more information.
Note: International Orders are welcome, however please make sure you take into account the additional in-transit time required - international orders will ship via Express Mail International and will require additional shipping/handling charges.
30 Day Return & Exchange Policy
With the exception of personalized items such as: (personalized napkins, personalized ribbon, personalized baptism and communion favor kits) you or your customers may return your purchase within 30 days from of date of delivery. You must, however, contact our Customer Service department to obtain a RMA (Return Merchandise Authorization) number. Please be sure to include the reason for the return request. Once the RMA has been issued, you or your customer if this was a drop-shipped order, have up to 14 business days to have the items return delivered to us. You will receive further information once you request an RMA.
Items MUST be in their original packaging with no evidence of having been opened or used. We cannot accept items for return that are not in resale condition.
You will use the enclosed RETURN LABEL (this is NOT a pre-paid UPS Label) Shipping charges are NOT CREDITABLE - customers assume responsibility for original shipping charges as well as return shipping charges. To protect your package and receive evidence of delivery back to us, you need to use an insured and trackable shipment method - we are NOT responsible nor will we issue a credit on a lost or misplaced package being returned to us.
Credit is NOT provided for lost packages either.
Online Order Summary and Order Shipment Tracking Information
You may coveniently log in to view order status, summary and tracking information 24 hrs a day, 365 days of the year.
Convenient Email Shipment Notifications
Once your order ships, you will be conveniently notified via email.
BLIND DROP SHIPPING SERVICE TO YOUR CUSTOMERS IN THE US AND CANADA
We offer this service to make things convenient and seamless for you. No extra charge for this service.
Your customer receives a generic packing slip with your company name on it. Your customer will also see your company name on the shipper name of the UPS package label (with our address) in case the package is returned for address or delivery issues.
Please do note that if the address which is provided to us is incorrect or incomplete, UPS will assess an address correction charge and we will bill you automatically for that. In addition, if the package is returned to us due to non-deliverable address issues, you will be responsible for any re-shipping charges.
SHIPPING TO CANADA IS ONLY DONE VIA EXPRESS MAIL INTERNATIONAL Service - this ensures that the recipient will be fully responsible for any CUSTOMS DUTIES imposed on them and that none of any such duties can be billed back to us.
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